The video for this guide is coming soon. The written steps below cover everything.

What you get

The support assistant answers from your help center, the inbox labels and summarizes everything, replies get drafted for you, emails can be tailored to each customer, calls get summarized, and the advisor adds its own ideas. Every AI request is checked against your weekly budget.

Steps

In Vercel, open AI Gateway and create an API key. Set it as AI_GATEWAY_API_KEY (on Vercel, it can also connect automatically).
Optional: choose models with AI_MODEL_FAST and AI_MODEL_SMART.
Set your weekly limit in Admin → Settings → weeklyAiBudgetUsd (default $100).

At the limit, coding agents pause, support switches to the cheaper model, and the phone line forwards to you.

Check it works

Open the chat bubble on your site and ask how to update a card. The answer should cite your billing help article.

What the video covers

Creating the key and choosing a budget
What each AI feature does, and what happens at the limit
Where spend shows on the dashboard

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